- What is the basic requirement to make reservation for Hajj?
Select the programs that we offer on our websites, or through brochures that we mail to our clients on our mailing list. You can make a reservation online and deposit Rs.10, 000/- per person.
- What happens after I make a reservation and pay the deposit?
You receive a confirmation; a visa application and an invoice of your remaining balance after you make a reservation.
- What happens after I receive the invoice and my confirmation?
You will have to fill out the visa application and provide the documents. Then you mail us will all the documents so that we can process your visa. You will also have to review your confirmation so as to make sure that your reservation is exact. If any alterations are required then you have to make it at that time, as later at a certain period of time changes in reservation will not be allowed.
- What is the next step after I send my remaining balance and proper documents?
Thehajjumrah will start processing your visa, while confirming your land package and flight itinerary. Once the procedure gets over you will receive a package with your day-to-day itinerary, passport & visa, airline tickets and finalized invoice, confirmation and your identification card and laminated luggage tags to place on your luggage.
- When am I supposed to receive my documents?
You will receive your documents before 2 to 3 weeks of traveling date.
- After I receive my complete package with all finalized documents, what is next?
You have to review all the documents and confirmations to make sure that there are no mistakes in the arrangements. If there are mistakes in your reservation, you can contact the hajjumrah to make the corrections.
- If I do not have any errors in my package what should I do next?
You should start preparing for your travel and make sure that you are 3-4 hours early at the airport on the day of your flight.
- What is the importance of my ID card & luggage tags?
We will recognize you on the basis of your ID card. And the luggage tags are also important because then your luggage can be identified throughout the trip.
- Will the representative meet me when I arrive in Saudi Arabia?
The representative will meet you after the customs process. You will not be served during the customs process, but will be served soon after you receive your luggage and exit the customs area. Our representative will keep in touch with you and accordingly inform you of your next destination and provide help.
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- Can I get a visa without a package?
No, you have to have a land package to get your visa.
- How many days do we have to stay in Mina and Arafat?
You will stay for three nights in Mina and one day in Arafat. The nights to be spent in Makkah and Medina depend upon the program, or the package you take. Refer your final itinerary for more details.
- When is Ihram supposed to be worn?
Ihram can be worn before entering the Makkah.
- When can a sacrifice be made?
10th of Dul-Hajj in Mina.
LUGGAGE & PASSPORT QUESTIONS
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- Who will have my passport?
The Saudi Government will have your passport. Your passport will be collected from the airport and will be returned at the time of departure in the Airport.
- Does the hajjumrah hold full responsibility for the passports?
Your passports will be safe in possession with the Saudi Government.
- How much luggage are we allowed to carry?
One luggage weighing approximately 30 KG and a hand bag can be carried.
- Can my kids carry the same amount of luggage as I can?
Yes, only if your child is two years or older.
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- Will the transportation be provided by the hotel or the hajjumrah?
The transportation will be provided by Muthawiff.
- How many people can stay in a room?
4 to 6 people depending upon the package.
- What kind of food is served?
Both North Indian and South Indian foods are served for passengers.
- Are kids charged for hotel room?
Charges for kids (above 2 years) are applicable for the same.
- What is the charge of one room per night?
The package includes all the hotel expenses.
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- Do my children need the Meningitis vaccine?
If your child is 10 years or younger she/he does not require the vaccine.
- How many years is the vaccination valid for?
The vaccine is valid for 2 years.
- What kind of vaccination do we have to take?
Any Meningitis vaccine is valid
PACKAGE & PAYMENT QUESTIONS
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- Are their any hidden fees in the packages?
No there are no hidden fees in the packages except for the Sacrifice and Badar Ziyara.
- Is the domestic flight included in the package?
No the domestic flight is not included in the package, but you can place a request for it.
- What are the prices of the packages?
Packages vary according to the program.
- When is the deadline for the payment?
90 days before the traveling date.
- How much is the deposit per person?
Rs.10000/-advance for reservation and remaining depends on the package.
- What is the cancellation policy?
Cancellation must be in writing. Cancellation can be made before 90 days. If the cancellation is made after visa processing, tickets will be refunded after cancellation.
- What is the difference between each program?
The difference between each program is the type of hotels you stay in and the amount of days.
- When is the right time to send my documents?
Instructions will be given to you by our Customer Care Executives time to time.
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- Is there a Haj Akbar?
If Arafat is on a Friday, then many describe it as Haj Akbar (Big Haj). There is no big or small Hajj. There is only one Hajj. Every year is Hajj Akbar. The 10th day of Dhul Hijja is described in The Qur'an as Yaum-ul-Hajjil-Akbar.
- Is it a requirement to enter Masjid Haram from the Baab as-Salaam entrance?
There is no such requirement. You can enter from any of the many gates.
- Can I smoke when I'm in Ihram?
No. Try to give up this habit for the good of your health and the well-being of your family. Many chain smokers have returned from the Hajj as non-smokers for good. Alhamdulillah.
- When I stone the jamr'at, is it necessary to hit the target?
It is acceptable if the stone falls into the circle without hitting the target.
- Can I perform the Hajj every year?
Performing the Hajj ONCE is obligatory for Muslims who are financially and physically able to do so. There is no rule prohibiting anyone from performing the Hajj more than once.
- Is it a must for a wife to seek her husband's permission to perform the obligatory Haj?
Yes. A husband is strongly advised not to object as his wife is seeking permission to perform a duty commanded by The Almighty. Obedience to the command of The Almighty supersedes everything else, including a husband's objection.
- What kind of service is offered in Arafat? How many people stay per tent, and how is the arrangement of food and refreshments made?
Full board accommodation is provided in the tent by Muthawiff. Muhalim conducts the group preys and guidance. Tea and lunch is offered in the tent.
- Can we travel to another country after hajj?
You require prior bookings for the same. You can contact our customer care for more details.
- Do you have ethnic groups organized for Hajj?
Yes, we have several ethnic groups.
- Can my relative join me from another country?
Yes, they can join you as long as they get their visa from their own country.
- Is their any insurance for hajj?
Yes, insurance will be provided by our company through our association under the cooperative group insurance plan.. .
- How much cash is required for the Sacrifice?
There are changes every year according to Market value. (Approximately SAR.450 /-)
- How much cash is required for Bader Ziyarth?
SAR.30/-per head. Group of 50 people have to arrange for a bus.
- What is the age limit for a woman to perform hajj without a Mahram?
A woman can perform Hajj without a Mahram till the age of forty and above.
- Can my son in law be my Mahram?
No, but some elaboration can be allowed, you can check with the customer care for more details.
- How is the transport arranged throughout the visit?
Transport will be through air and road.
- Can I fly to and from Makkah and Madinah?
Yes, the service can be availed on prior request with airline charges.
- Can the clothes of ihram be changed to wash?
Yes.
- Can a woman wear any sort of clothes as her ihram?
Yes, please refer to the guidelines of Hajj for more details. You can also contact concerned Religious Scholar for the same.
- How do you assist a disabled?
There is individual assistance available on special request.
- Who will take care of me if I am ill or injured?
Company takes care through Medical Mission.
- How much money should I carry?
Money will be required for sacrifice and purchasing, but keep sufficient amount for yourself.
- Is it better to take cash or travelers cheques?
You can exchange traveler’s cheque or cash at the designated bank. If you are carrying cheque, ensure that you are carrying the receipt along. However it is advisable to carry cash. Check useful links for more details.
- What is the best way to protect personal possession / valuables?
Lockers are available in hotels, which are free of cost.
- Does the menstrual cycle affect the hajj?
A Tawaf will not be allowed as it is inside the mosque.
- Will there be any religious guidance during the pilgrimage?
Yes, our Muhalims will accompany you to all the places and there are guidance classes available throughout the Hajj.
- What kind of clothes do you recommend?
Normal clothing but carry sweaters for winter season.
- Regarding Hajj At-Tamattu', how much hair does a woman have to cut off for 'umrah?
There is no text specifying that -- except to say that she may not shave her hair. Most of the scholars agree that all she needs to cut is a little bit (about a half inch) from the end of her hair.)
- Is it compulsory to visit Madina? is it a hajj ritual?
It is not required to visit Medina before or after the completion of your Hajj rites. However, if you have the resources and time, visit Medina. It occupies an important place in Islamic history. Most Hajj travel packages include a visit to Medina. There are lots of historical sites in Medina that are worth visiting. These visits are not part of the Hajj rite.
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